Retail

Retail customers are demanding. They want convenience, accessibility, choice – anytime and anywhere. 

Omnichannel is the password to retail success. Siloed and disparate technologies won’t get you there. 

Bytes MS, in partnership with NCR, has the industry experience and solutions range to help you build a cohesive retail ecosystem that delivers a true omnichannel experience.

Our retail services portfolio incorporates a number of blue chip retail organisations and we have relationships with most of South Africa’s highly successful retail companies.

Our extensive track record in the retail environment positions us well to provide services led solutions to support our customers’ business objectives. In addition to the supply of NCR POS, solutions services are provided through the full spectrum of services from help desk to in branch level services, for thousands of POS devices and back-office systems, networks, scanning solutions, kiosk, EFT systems and merchant processing terminals, including staging and IMAC services.

A vital aspect of our retail solutions offering revolves around real-time monitoring of the customer’s environment including peripherals such as EFT devices. This allows for proactive fault identification and attendance to optimise the customer’s trading opportunities.

Our end-to-end retail solutions include store readiness and hardware and software supply, as well as maintenance of these devices within an agreed priority matrix. We have recently added new offerings to our portfolio, including back-office cash optimisation through automation and cash handling equipment to reduce risk and improve cash management for our retail community.

We offer a customised Smart Dispatch solution that combines the benefits of optimal cost and user empowerment. This is a truly supportive strategy and the building blocks for customer selfreliance can be planted early in the engagement. As a result of this structured knowledge transfer, we continue to serve the interests of the customer into the future.

Whether you are the CIO of a multinational corporation, opening your first store, or anywhere in between, with Bytes MS digital retail solutions you can:

  • Offer your shoppers superior anytime, anywhere retail experiences.
  • Get to know your shoppers through their mobile, online and in-store behaviours.
  • Talk to shoppers online or on mobile devices before, after and during their visits with you.
  • Adapt quickly so products are there for customers when (and where) they want.
  • Stay up to date with accurate data on customer trends, preferences and expectations.
  • Increase efficiency from warehouse to storefront.

Retail Solutions


For more information, please contact:

Gavin Jones, Senior Manager: Business Development

Tel: 082 876 5416

Gavin.Jones@bytes.co.za