Retail

Retail customers are demanding. They want convenience, accessibility, choice – anytime and anywhere. 

Omnichannel is the password to retail success. Siloed and disparate technologies won’t get you there. 

Bytes MS, in partnership with NCR, has the industry experience and solutions range to help you build a cohesive retail ecosystem that delivers a true omnichannel experience.

Our solutions encompass software, hardware, services and expert consultation to almost every kind of retail business, including food, drug and mass merchandise, department and specialty retail, and wholesale distribution. 

Whether you are the CIO of a multinational corporation, opening your first store, or anywhere in between, with Bytes MS you can:
•    Offer your shoppers superior anytime, anywhere retail experiences.
•    Get to know your shoppers through their mobile, online and in-store behaviours.
•    Talk to shoppers online or on mobile devices before, after and during their visits with you.
•    Adapt quickly so products are there for customers when (and where) they want.
•    Stay up to date with accurate data on customer trends, preferences and expectations.
•    Increase efficiency from warehouse to storefront.

Our retail industry solutions

HARDWARE

SOFTWARE

MANAGED SERVICES

Fit for purpose point of sale (POS)

Point of service

Consulting to define needs and requirements

Self-service technology:

  • Self-check hardware platforms.
  • Self-scanning systems.
  • Endless Aisle applications.

Back office

Solution configuration and staging

 

 

 

Installation

 

 

Post-installation support:

  • 1-2 level help-desk
  • 24-hour support
  • On-site hardware maintenance

 


For more information, please contact:

Gavin Jones, Senior Manager: Business Development

Tel: 082 876 5416

Gavin.Jones@bytes.co.za