About Us

Chad is a self-motivated professional with over 25 years’ experience in SA and Africa, specializing in the transformation of companies and business units through a customer centric approach. Chad previously held the position of vice president of NEC Africa, the African arm of NEC Corporation as well as senior positions at Xon, Alcatel Lucent and IBM.

Chad has earned a reputation as a leader who encourages innovative ideas and accountability from his team. He has a natural ability to get the best out of has staff and can deal with complex service and business issues within tight timelines and under great pressure.

Mamcy obtained a BCom Honours in Industrial Psychology and a degree in Human Resources. She is currently completing her Post Graduate certificate for the MSC in Business and Strategic Leadership Programme with GIBS.

Mamcy previously held the position of Human Resource Director at Imperial Logistics Dedicated Contracts for 4 years. Prior to that she has held various HC executive positions within Huawei Technologies, World Vision and Nokia Siemens Networks. Mamcy is an accomplished Human Capital Professional with experience that includes working at both generalist operational and strategic levels.

I have worked for Bytes MS for just over 11 years and been fortunate to have been exposed to and worked with various areas within our business. I am extremely passionate about Bytes MS and just as zealous about teamwork between every single member of our business. Every one of us needs to add value to our customer who keeps our business going. Just as we expect top service, so we too must always take our customer seriously, irrespective whether we think their issue is serious or not. ALWAYS SEE THE PROBLEM THROUGH THE CUSTOMERS EYES.

Louis Dell joined Bytes Managed Solutions in 2014. Prior to his appointment as Executive: Service Account Management, he fulfilled the role as Program Manager. Dell's focus, and that of his team, will be on customer satisfaction and service management excellence. Managing the interface between Bytes Managed Solutions and its existing clients. Dell brings 23 years of experience in operations management, key account management and new business development within the IT, retail, logistics and financial services sectors. Dell’s role involves prioritising customer focus, service excellence and client relationships, identifying solutions to business problems, creating opportunities that make our customers and their end customers successful.

Glen has extensive experience in supply chain logistics, warehousing and packaging. He is responsible for the delivery of these services as Bytes MS expands its operations into new territories. Glen previously held the position of franchise technical and supply chain manager at the Coca-Cola Company for 10 years. Before joining Coca-Cola, Glen worked at KWV and South African Breweries.

Glen holds an MSc in packaging and material science from Loughborough University in the United Kingdom. He also has a management diploma from the Cape University of Technology, and an engineering diploma from the Department of Manpower. He recently submitted his research project to complete an MBA through Mancosa (SA).

Alan is an ambitious leader with over 25 years Sales and Business Development experience in the ICT sectors of Banking, Retail and Commerce within South Africa.

His collaborative leadership style and performance management has yielded compounded annual growth with a successful track record of increasing market share profitably. His professional progress has been based on a consistent ability of translating overall business strategy into sales plans that achieve quantitative and qualitative targets.

Alan has earned a reputation for realizing success through innovative solutions and exemplary leadership.

Vaughn held various executive roles during his 12-year tenure with the Telkom Group prior to joining the Altron Bytes Managed Solutions Exco. He has more than 15 years’ ICT experience and 10 years’ senior executive experience in P&L oversight, multichannel product portfolio management (ITIL and eTOM), solution development, pre-sales, technology management and strategy.
Vaughn’s responsibility is driving our company’s IT strategy and working with the engineering teams toward continued delivery of innovative products that meet revenue objectives.
Vaughn holds a Master’s Degree in Computer Science and his personal interests include the advancement of children’s education – particularly around science and technology and the mentorship of fellow employees.